Our ‘Book with Confidence Guarantee’ allows individuals and groups travelling to Ireland, to cancel free of charge until 7 days before arrival. If you need to cancel within 7 days of arrival we will offer a free postponement of course which will be valid until the end of 2023, no refunds will be given for stays cancelled within 7 days of arrival.
Transfers: Flight number, date and time of arrival must be advised to the Irish College of English as soon as possible to enable us to arrange your collection at the airport. Where flights are delayed/cancelled, the college should be informed immediately to allow us to reschedule transfers, where we are unable to reschedule transfers due to lack of notice, students will be required to arrange and pay for taxi transport to their host family.
We advise all clients to take out full Personal & Medical Insurance including Covid-19 cover prior to arrival as ICE accepts no responsibility in the event of illness, theft, accident, damages or loss of personal effects. All clients from E.U. countries should bring a European Health Insurance Card. Non EU students must take out private medical insurance. Students/Parents are responsible for all medical & related costs incurred during their stay, including any costs related to Covid-19. Group/Individual Waivers must be signed pre arrival.
We do not accept responsibility for costs incurred due to flight delays i.e. accommodation etc.
ICE reserves the right to expel students who do not abide by our school policies or who take part in any activities that ICE deems unacceptable. In this situation, agents/parents are responsible for arranging accommodation / rescheduling flight home etc. No refunds will be given.
Registration will be confirmed for each student only upon receipt of completed registration forms and full payment of fees.
Where damage/theft of property of the host family or to any other property is caused by a student, this student (where the student is a minor, the student’s parents) will be responsible for the cost of any such damage and payment should be immediate, where credit card details are in our system, this payment method will be used.
ICE reserves the right to cancel arrangements if the booking conditions are not met.
ICE reserves the right to cancel programmes where there are insufficient numbers or where for any reason the programme cannot be run. Where a programme is cancelled, we will move students’ bookings to an alternative programme for the same dates. Should a student wish to cancel a booking in these circumstances our normal refund policy will apply. Should no alternative programme be available, ICE will issue a refund / course credit, no other compensation will be paid.
ICE must be advised of any health problems or specific dietary requirements at the time of booking and Covid-19 status must be submitted prior to arrival.
If for any reason deemed acceptable to ICE a student can no longer be accommodated in host family accommodation or our residences, it is the agent’s/parents’ responsibility to find suitable accommodation for the student. ICE will refund the agent/parents any unused accommodation fees. Examples of such situations may be – unacceptable student behaviour, a medical problem which the family is unable to adapt to, a contagious disease etc.
There is no refund for students who change from Intensive to other courses of lesser hours. There is no refund of fees for days missed during the course, for late arrival or early departure or for public holidays.
Visas – if a student does not acquire their visa, we will refund all fees paid, except for 200 euro which we keep as an administration fee. In these circumstances, a statement from the relevant consultant/embassy that no visa was issued is required. Once visa students have used our course details to enter Ireland, classes must be attended and all fees are non-refundable
All student under the age of 18 years of age taking an online course must have adult supervision at all times to ensure their safety online.
In the case of a Force Majeure event, the above terms and conditions may not be possible for us to fulfil however we will endeavour to make reasonable efforts to resume our normal operations, terms and conditions. Courses may be postponed, in this case a full credit or refund will be applied and the course can be reorganised for a later date. No other compensation will apply.
6 Church Road, Malahide, Co.Dublin, Ireland.
Swords Brand(Open June-Aug)
27 Town Centre Mail, Main Street Swords, Co.Dublin, Ireland.