Student Well-being
Our Student Welfare Policy ensures we have a designated a Student Welfare Officer to assist students in instances of emergency and hardship. Provide referral services for specialised mental health care, if needed.
We offer guidance on accessing healthcare services in Ireland and assist students with health insurance information and claims.
Student Welfare
We assist our students to settle into our programmes and camps. We have a diverse mix of student types and lengths of stays. The majority of our students are short stay Junior students. We recognise that due to the short nature of our courses that we may not be in a position to support students with on-going needs and that these are best overcome by seeking support through friends and family. Our team is committed to also being available and offering any support which is reasonably practical. Our student welfare officer can offer support on practical matters.
Sometimes concerns may arise which may require specialist input, support or knowledge in order to resolve them. Some of this support can be provided within the organisation. However, the resolution of certain types of need may go beyond internal resources and capacity. When this is the case, the school will advise students as to where their needs will be more appropriately met. In some circumstances we will advise students/their parents that they should return home to where they can have the support they require, this is especially necessary where junior students are experiencing welfare issues unconnected to our programmes.
Equality, Diversity, and Inclusion Policy
We are firmly committed to fostering an inclusive and equitable learning and working environment where diversity is celebrated, and all individuals are respected, valued, and empowered. Our commitment to equality, diversity, and inclusion (EDI) permeates every aspect of our operations, from student engagement to staff recruitment, curriculum development, and community engagement. At ICE, we believe that embracing diversity enriches the educational experience, enhances cultural understanding, and cultivates a sense of belonging for everyone involved.
Health and Safety
We are committed to, in so far as reasonably practical in ensuring the safety, health and welfare at work of all staff members, students, contractors, visitors and any other persons at the school who may be affected by work and school activities.
Safeguarding
ICE is committed to our duty of care to safeguard, protect and promote the welfare of children and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and QQI requirements.
Student Support and Services
At the Irish College of English (ICE), we are dedicated to providing comprehensive support and services to our international students to ensure their well-being, academic success, and overall positive experience. This policy outlines our commitment to offering transparent admission processes, orientation, academic support, student well-being services, accommodation assistance, cultural integration initiatives, effective communication channels, compliance with legal obligations, and continuous improvement strategies.
Policy on Allergies, Medical Conditions, and Additional Needs
We are committed to providing an inclusive and welcoming environment for all students. We strive to accommodate a diverse range of needs; however, due to the short-term nature of our programmes (typically 1–4 weeks), we are not in a position to provide specialised medical care or supervision for students with allergies, chronic and other medical conditions, or additional needs. While we will take reasonable steps to share relevant information with homestays and residential staff, the ultimate responsibility for managing medical conditions and additional needs rests with the student and their parents/guardians/group organisers.
Supervision
Our camps encourage students to actively immerse themselves in the English Language, interacting with Irish people, other teenagers and having fun through activities and cultural visits.
Supervision is one role to assist in keeping our students safe. Our philosophy of supervision is one that allows for exploration and interaction. Students attending our camps should be sufficiently mature for their age, independent, self- sufficient and responsible. We have policies and procedures in place to create an enjoyable safe camp atmosphere but life has inherent risks and we ask all students to take the same precautions and care as they would in their home country.
Our supervision model is supportive and interactive. We will not overly or intrusively supervise students so as to allow them the full benefits of a camp experience. Therefore, students may be exposed to risks, might make mistakes or be injured while on camp.
Students will have free unsupervised time on all our camps. During this time students will have access to staff members or to our emergency phone number where a member of our staff is available 24 hours a day.
Child Protection
All our staff working directly with juniors have completed a child protection course. On site training will be a reminder regarding safe guarding students and staff responsibilities.
Accommodation Guidelines
Student are given accommodation guidelines as below:
Home Stay – Home Stay Charter
Residential – Boarding at the Residence Guide in the Student Handbook
Staff operating our residences can access these guidelines in our Staff Handbook.
Codes of Conduct
Our codes of conduct are communicated to parents/guardians/group leaders and students pre arrival by way of our booking form and student handbook. It is crucial to establish clear and simple rules
